We value customer satisfaction. We sell the highest quality tea and tea products. If you received the good with a defect, please mark it in the shipping documentation and contact us for a quick solution ([email protected]).

If you are still not satisfied with the product received, you can return tea or tea products within 14 days (of receipt of goods). Goods are accepted for return if they have not been used and are in their original condition. Please note that in this case, the shipping cost is not refundable.

Please contact us by phone or email before returning the goods. We will send you a return form, which will need to be filled out and sent together with your order in the original packaging to [email protected].

The refund will be made to the bank account number that you indicated, or to the payment card from which payment for the goods was received. Refunds may take up to 10 days after receiving the returned goods to the store.


All your information in our online store is encrypted and protected by the latest SSL (Secure Sockets Layer) encryption protocol. The SSL protocol ensures that the information transmitted from the server to the client computer is encrypted, so even if the information is intercepted, it cannot be read or changed.

All information about your order, including your full name and address, is encrypted, so it cannot be read on the Internet.

The information that you provide on is securely stored and viewed only by those who work for the company. We do not sell or rent information to third parties. Please ensure that the information you provide on is correct and complete. Make sure the information is current.

Your behavior must be used responsibly. Any actions taken to harm the site are prohibited. You cannot make any changes to the site. We reserve the right to refuse access to the site, close accounts, delete or modify the content at any time.

Damage is not responsible for any damages that may arise as a result of your use of this site or any purchased goods.

Amendments to the Regulations

We reserve the right to make changes to our website and our Regulations at any time.

How to contact us

If you have any questions or doubts regarding these Regulations, please write to us at [email protected]


Cart is empty.